One year has passed, conclusions came to my mind:
-Building a Team takes longer than I thought.
-Creating people's development depends on their home education: if they were raised with trust and honesty or with lack of self-confidence and lies; if they were educated to be unfairly competitive or to give a hand to the work fellows; if it was shown to them only the negative side of all situations or optimism was part of their day-to-day lives;
-Human kind needs friendship to survive. The foreigner instructors made the members their friends and the misuse of this friendship causes lots of problems;
-We lack personal developing training in this part of the world. Self Analysis, FeedBack Techniques, Leadership Training are missing for everyone;
-Can you answer me now what is your mission? If you answered something, are you practising it everyday?
It sounds negative and not motivated, I admit. Nevertheless, it pushes me forward to reach higher levels of relationship with all people around me. And connecting with everyone lately has been an strong experience. Everyday a surprise and a necessity that makes me react diferently.
As time passes by, people cannot hold the masks any more: they have to show their real faces. So, NOW I see them! The real personalities rising from beautiful masks of kindness and gentle atittude. The dark side of every soul coming into my face and showing me exactly what are they made of: themselves!
I could detect some kinds of professionals here, among cleaners, reception, instructors, managers all levels:
- There are ones REALLY dedicated, they don't threaten anyone, they are always ready to make the business to move. I call them The Providers. For those, I am fighting for better conditions and packages.
-Others are only working for their salaries (they must be asking now "what do we work for?"). If the shift is up to 4pm, at 4:00 they punch out. Don't dare to ask them extra hour, and never call them on day off, they never asnwer. I call them Clock Workers, they only work if you provide them with bateries. No self motivation. No mission in life.
- There is a team (a team?) of complaining professionals, they think they are good, they claim rights they don't have, increments for arriving on time (isn't it obvious?) and skills bellow avarage. I call them Criers. Because they cry, cry,cry like babies.
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There is a rule called 80/20. It means that 80% of your business is done by 20% of your staff. The other 20% of the job is done by the 80% left.
Look around and guess who is doing 80% of your company jobs today. Also evaluate if your are part of he 20% or the 80% of the employees.
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