About management skills, of course.
From the many interesting chapters, I chose the following:
Analyzing Motivation
01. If you do not know what motivates a person, just ask.
02. Assess your own motivation levels as well as those of your staff.
03. Use persuasion and influence in order to encourage self-motivation.
04. Establish what the needs of your staff are, and assist in meeting them.
05. Remember that making work fun does not mean making it easy.
06. Try to motivate through the use of voluntary social and sports activities.
07.Use inter-team competition to help stimulate team spirit.
08. Keep the number of supervisors to a minimum.
09. Remember that different people are motivated in different ways.
10. Be aware that the systems that your staff use may be demotivating.
11. Look for positive responses to any criticism - they are good signs of motivation in staff.
12. Maintain eye contact with your staff whenever you speak with them.
13. Ask your staff if any changes at work would help to motivate them.
14. Learn to see the difference between work problems and personal ones.
15.Keep working as varied as possible to avoid causing demotivation.
16. Treat departures and absenteeism as warning of demotivation.
Building Up Motivation
17. Ensure staff know both their role and its importance.
18. Demonstrate your competence at every opportunity.
19. Improve order and control by using collaborative management.
20. Do not assume you are "visible" - ensure that it is true.
21. If bad results occurs, review your own motivation as well as employees'.
22. Show respect to your staff, and they will show it to you
23. Strengthen your message by using several means of communication.
24. Deliver in-company communication as soon as possible.
25. Encourage your staff to participate in decision-making.
26. Keep staff informed wherever possible - uncertainties are very demotivating.
And I will forward to ALL managers, including Chairman and all levels up to the sky!
I do hope some reaction, at least I will have the chance to speak out my ideas.
My optimism sometimes irritates me...
:/
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